Tea And The Secrets Of Staff Retention-www.souhu.com

Business Tea and The Secrets of Staff Retention Staff retention a concern? Consider this scenario. Imagine you’re a front-line employee working at a mundane job. It’s so boring you simply go through the motions. You’re on autopilot, counting the hours and minutes until your shift is over and you can go home and do something you enjoy. Or you stick with the job only until something that’s more interesting or pays more comes along. Then you’re gone. In that dismal scenario, managers resign themselves to the belief that there’s always going to be high front-line turnover. They don’t bother training employees because they’re just going to quit anyway. Continuing with that line of thinking, these managers and supervisors assume that the only thing that’s going to motivate employees to stick around is to pay them more. Unfortunately, customers dealing with bored employees feel absolutely no loyalty to the company. Consequently, revenues are down and wages keep costs high. Not exactly a formula for success. The cup that satisfies Today’s employees do indeed want something more – and it isn’t just money. According to the landmark studies in employee motivation spearheaded by Dr. Kenneth Kovach at George Mason University, the number one motivator for employees is interesting work. The question is how to turn a potentially boring job into something interesting. I think the answer lies in the tea ceremony. Serving tea becomes an art when served with an attitude of quality, mindfulness, and service. Practitioners of the tea ceremony don’t just read a manual and then get certified; they train for years under the guidance of a master. They immerse themselves in the art, so much so that it becomes a form of moving meditation or Do-Zen. Like a good martial artist, they have the attitude of humility. They know that no matter how advanced they may become, they can always improve. What it all boils down to (bad pun) is that the most effective way to motivate employees is through on-going training. Interesting tidbit: Fortune magazine did a survey of the 100 Best Companies to Work For. The number-one factor that people considered when choosing a company? Professional training. Change it to spice tea The kind of front-line training I’m referring to is not the standard approach where managers dictate policies: list the things employees can’t do, and then teach them the technical aspects of the job: how to do the paperwork, run the cash register, make the deliveries, etc. Oh, yeah, and be nice to people (which often, by the way, means that employees address customers as Sir or Ma’am, a practice that’s guaranteed to offend rather than flatter some customers). That’s not the kind of training that motivates employees. I’m talking instead about providing training with spice – equipping them with communication skills that lead to stronger customer loyalty and increased spending per customer. It makes the job of interacting with customers a craft, requiring focus, quality, and attention to detail. In other words, the right kind of training makes even the most mundane work interesting. The consistency of tea time One workout in a lifetime is going to do more harm then good because there is a high risk of injury and the overall improvement in performance will be negligible. Similarly, a one-time training session for employees is likely to just raise their expectations and eventually annoy them-especially when, without reinforcement and support, everything reverts back to the way it was before the one-time training. We need to convert training from being an event into an ongoing process. That’s why I recommend that managers look at customer service training as a two phased approach. Phase one is professional training that equips employees with the subtleties of service that make work more interesting. Once that new foundation of knowledge is established, then in phase two managers conduct their own monthly 90 minute CASTTM (Customer Service Team) Meetings. The learning, therefore, shifts from being a one-time event to an ongoing process. The fascinating and sometimes frustrating art of enhancing customer perception is that there’s always room for improvement. That makes even the most seemingly mundane jobs much more interesting. From the moment our clients conduct their first CAST Meeting, they notice the emergence of a much more motivated and engaged workforce. So do their customers! The irony when it comes to training employees is that a lot of managers believe they can’t afford to train employees because they have high turnover. The truth is they have high turnover because they aren’t providing ongoing education or growth for their employees. Employees don’t quit jobs when they’re overworked. They quit jobs when they’re bored-or worse; when they are being paid enough to physically show up but have mentally moved on. Everyone loses. As a business leader, you have the opportunity to elevate your enterprise from merely being a place where employees go to earn a living, to a place where employees satisfy their innate need to learn and grow. That’s a learning organization where the flavour of work is like well brewed tea richer and more satisfying for everyone. About the Author: 相关的主题文章:

 

Comments Off on Tea And The Secrets Of Staff Retention-www.souhu.com

Tags:

Comments are closed.

   
haole10.com,midd-885,www.9999mp.com,www.ggg258.com,www.yyy13.com,haha视频 www.1hhh.com,www.tubecao.com,www.sdcp.cn,haha视频,火牛视频 k17.cc,友链交换,haha视频,火牛视频 火牛视频,haha视频,www.nmec.org.cn 519697,友链交换,火牛视频,haha视频 www.yiyi.cc,www.cqpx.cc,www.cnool.net,www.xici.net,www.yofoto.cn,haha视频 zghd,ppp13.com,www.ddd13.com,www.cm68.com,ca1290,周同宇,haha视频,火牛视频 www.jhyc.cn,www.kisstudou.com,友链交换,haha视频,火牛视频 kkxxse.com,www.jhyc.cn,ekdv-273,sayu-02,haha视频,火牛视频 pppd-175,www.zhibo8.cc,haha视频 haha视频 www.40sqw.com,haha视频 haha视频,火牛视频 www.h4610.com,巴特尔道尔吉,石悦军,许皓博,友情链接交换,haha视频,火牛视频 www.xinkebiao.com.cn,www.souhu.com,佃庄吧,宋世长,imjpmig,万万没想到之鹿晗篇,三胞胎替母寻夫,友链交换,haha视频,火牛视频 xingbayounichunnuanhuakai,haha视频,友链交换 www.ddd13.com,www.cm68.com,www.kfc.com.cn,3u8813,ca1834,9c8947,haha视频,火牛视频 4987tv影视,友情链接是什么意思,友情链接的作用 haha视频,kkxxse.com,www.tubecao.com 友链交换,火牛视频,haha视频 翁其钊,haha视频,火牛视频 minmi,yezimei,火牛视频,haha视频 火牛视频,haha视频,友链交换 mcncc,www.33bbb.com,haha视频 www.yofoto.cn,www.cqpx.cc,haha视频,火牛视频 yn111,k8k8.com,whereisip,www.gdosta.org.cn,haha视频,火牛视频 innawoods,ajviewer,haha视频 tom365.com,9c8947,haha视频,火牛视频 haha视频,tom365.com,友链交换 yyets.com,haha视频 9c8996,66bobo,友链交换,haha视频 火牛视频,haha视频,友链交换 www.gpsoo.net,www.faxuan.net,www.zjzs.com,www.cmechina.net,三色网 333se.cc,驯龙高手dm456,友情链接交换,火牛视频,haha视频 www.yyy13.com,www.yinwowo.com,火牛视频,haha视频 www.seseou.com,haole010.com,友情链接买卖,haha视频 yazhoutuse,www.yofoto.cn,www.jhyc.cn,baxia,www.eee50.com,qqzb.cc,www.yngbzx.cn,haha视频 www.555kfc.com,www.xs99.com,友链交换,haha视频,火牛视频 www.semm.com,imjpmig,lata-01,kd.wuhan.net.cn,www.q1se.com,友链交换,火牛视频,haha视频 www.cpew.cn,www.daum.net,lata-01,www.yngbzx.cn,www.q1se.com,www.daum.net,1256789,haha视频,火牛视频 haha视频,www.yngbzx.cn,www.cpew.cn,友情链接 英文 dachiyouxiang,www.9999mp.com,www.9999mp.com,sophia cahill,www.74eee.com,ca1835,66814.com,友链交换,haha视频,火牛视频 www.qqq258.com,www.74eee.com,www.xunbo.cc,友链交换,haha视频,火牛视频 www.tubecao.com,dxperience,www.dde8.com,haha视频 www.cpew.cn,www.q1se.com,lata-01,www.cpew.cn,www.q1se.com,www.cpew.cn,友链交换,火牛视频,haha视频 haha视频,www.yngbzx.cn,jkforum,havd707 qqzb.cc,www.cnool.net,www.cqpx.cc,火牛视频,haha视频 haha视频,长春建筑学院教务系统,444ppp,林球立 dachiyouxiang,www.40sqw.com,www.1hhh.com,qqzb.cc,sophia cahill,www.s9797s.com,haha视频,火牛视频 kamikaze love,visualboyadvance, xxjjyy.com,yuanjiao,www.daum.net,haha视频 www.9999mp.com,www.cpew.cn,www.456ai.com,www.kisstudou.com,友链交换,火牛视频,haha视频 ppp13.com,haha视频,火牛视频 ca1835,3u8895,ca1290,ca4111,www.678mmm.com,masa-c,11aabb.com,友链交换,haha视频,火牛视频 ca1835,haha视频,火牛视频 白城师范学院贴吧,江泽名,百世元婴,haha视频 www.gdosta.org.cn,haha视频,火牛视频 haha视频,火牛视频 www.97se.com,haha视频 友链交换,haha视频 www.75zzz.com,www.52cp.cn,9c8950,友链交换,haha视频 www.84qqq.com,www.h4610.com,www.dy2018.net,jkforum,84qqq.com,haha视频,火牛视频 kkxxse.com,haha视频 www.kkxxse.com,ca1816,www.aaa54.com,truffe,www.k17.cc,友链交换 大连枫叶职业技术学院,友情链接的作用 www.ddd13.com,www.44fang.com,www.51zxw.net,mkdv-02 www.1k100.com,www.htsc.com.cn,www.789mmm.com,www.picchealth.com,www.dytt8.net,www.88xoxo.com,友链交换 www.44fang.com,翁其钊,haha视频 www.daum.net,道姑妙妙,haha视频 19ise.com,haha视频 www.cqpx.cc,www.yofoto.cn,haha视频 3u8547,友情链接的作用,haha视频 www.cmechina.net,3u8813,roxane hayward,友链交换,haha视频,火牛视频 www.bxwx.org,www.44fang.com,www.k8k8.com,江苏大学信息门户,友链交换,haha视频 viper12a,unfccc,66814,haha视频 www.88xoxo.com,www.k8k8.com,haha视频 www.souhu.com,www.tubecao.com,roxane hayward,友链交换,haha视频 www.bv2008.cn,友情链接的作用,haha视频,火牛视频 haha视频,火牛视频 9c8836,火牛视频,haha视频 www.b aidu.com,www.yantasy.com,mycoolboy,友链交换,haha视频,火牛视频 h-a-o 薅羊毛的薅,haha视频 www.84qqq.com,友链交换,haha视频 www.40sqw.com,haha视频,火牛视频跑路了吗 www.jhyc.cn,www.444kk.com,www.zhaokao.net,www.zhaokao.com,友链交换 www.yofoto.cn,haha视频 chunnuanhuakaixingbayouni,友链交换,haha视频 pppd-175,友情链接交换,haha视频 www.gpsoo.net,www.haole55.com,haha视频,火牛视频 www.gpsoo.net,www.haole55.com,haha视频,火牛视频 haha视频,火牛视频,火牛视频跑路了吗 武汉音乐学院官网,haha视频,火牛视频跑路了吗 www.jhyc.cn,陈玖福,haha视频 www.19ttt.com,友链交换,火牛视频绑定支付宝安全吗 www.789mmm.com,www.jhyc.cn,火牛视频刷邀请软件,求教程 www.44fang.com,iptd-651,北京科技大学天津学院,火牛视频代刷 www.yofoto.cn,haha视频,火牛视频是不是骗局 xf.faxuan.net,haha视频,火牛视频怎么刷邀请 www.k17.cc,www.1hhh.com,candle june,mine_清翼,友链交换,火牛视频代刷软件 www.44fang.com,www.xunbo.cc,www.75zzz.com,www.dde8.com,友链交换,haha视频 haha视频,火牛视频,火牛视频跑路了吗 www.dde8.com,www.11aabb.com,www.b aidu.com,www.h4610.com,www.49vv.com,www.8008205555,yezimei,www.k8k8.com,www.sac.net.cn,www.kkxxse.com,www.ddd13.com,www.cm68.com,www.yinwowo.com,49vv.com,www.haole15.com,www com,haha视频 www.777vk.com,友情链接 英文,火牛视频吧913 9c8996,友链交换,haha视频 www.xici.net,haha视频,火牛视频 www.haole04.com,www.04jjj.com,haha视频 友链交换,haha视频,火牛视频 k17.cc,www.1hhh.com,火牛视频,haha视频 www.k8k8.com,www.84qqq.com,友链交换,haha视频 浙江万里学院moodle,haha视频,火牛视频 9c8814,www49vv.com,guitarpro5,3edyy,4444.kk.com,9c8996,daum.net,haha视频,火牛视频 阿尔卑斯牧场物语,haha视频,火牛视频跑路了吗 www.b aidu.com,k8k8.com,aidu.com,9c8921,友链交换,haha视频,火牛视频 友情链接买卖,haha视频,火牛视频跑路了吗 www.b aidu.com,aidu.com,9c8921,demonophobia,道姑妙妙,haha视频,火牛视频 www.huangse.com,haha视频,火牛视频跑路了吗 www.40sqw.com,kd.wuhan.net.cn,yezimei,www.haole15.com,masa-c,友链交换,haha视频,火牛视频 浙江金融职业学院,haha视频,火牛视频 www.xinkebiao.com.cn,yezimei,274300,友链交换,haha视频 zhuxianduowan,k8k8.com,9c8950,haha视频,火牛视频 www.cmechina.net,火牛视频,haha视频 kd.wuhan.net.cn,xxjjyy.com,coscoqd,www.yofoto.cn,xxjjyy.com,友链交换 22eee.net,www.1234567.com,pppd-175,haha视频 www.ppp444.com,dachiyouxiang,秋道取风,haha视频 pgd-426,友链交换,haha视频 www.yyy13.com,火牛视频,haha视频 东北大学就业信息网,haha视频,火牛视频 kd.wuhan.net.cn,www.jhyc.cn,dingxiangwuyuetian,友链交换,haha视频 火牛视频跑路了吗,haha视频 火牛视频,haha视频,火牛视频跑路了吗 haha视频,友链交换,火牛视频跑路了吗 www.09955.com,ca1477,kkxxse.com,haha视频,火牛视频 www.haole04.com,mide031,www.04jjj.com,innawoods,haha视频,火牛视频 www.qqq258.com,qqq258,ca1477,www.09955.com,oboni,友链交换,haha视频,火牛视频 qqq258.com,闲坐仙园,友链交换,火牛视频能提现吗 www.8008205555,qqq258.com,www.jhyc.cn,火牛视频怎么样赚钱 www.s9797s.com,www.xs99.com,haha视频,火牛视频贴吧 www.9999mp.com,友链交换,haha视频,火牛视频能赚钱吗 www.44fang.com,www.zhaokao.com,火牛视频跑路,火牛视频跑路了,火牛视频跑路了吗 www.33bbb.com,www.8008205555,100bbb.com,友链交换,haha视频,火牛视频 火牛视频怎么解除绑定,火牛视频吧913 www.tubecao.com,www.cmechina.net,www.dde8.com,www.k17.cc,haha视频,火牛视频,火牛视频微信激活码,火牛视频客服电话多少 www.haole010.com,www.seseou.com,www.8008205555,www.haole17.com,www.haole12.com,友链交换,火牛视频手机验证出错,火牛视频官网是真的吗 sayu-02,艺校的秘密,火牛视频苹果用不了,火牛视频解冻结 manbetx.cc,googims,友情链接交换,火牛视频,haha视频,火牛视频出多久了? www.cpew.cn,www.jhyc.cn,www.kkxxse.com,www.tubecao.com,www.bv2008.cn,www.sdcp.cn,火牛视频怎么样会火吗,友情链接 英文 coscoqd,9c8950,9c8947,manbetx.cc,友链交换,火牛视频客服电话多少,火牛视频什么时候提现 www.dytt8.net,hotavxxx.com,火牛视频官方邀请码,火牛视频客服群 shishangqiyi,haha视频,火牛视频为什么提现失败,火牛视频微信群激活码 www.yinwowo.com,haha视频,火牛视频客服怎么联系,火牛视频为什么提现不了,火牛火牛视频邀请码彬哥给你视频邀请码 东英吉利大学,火牛视频邀请码彬哥送你,火牛视频怎么提现失败,火牛视频官方客服